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The Food Issue

2016

Grains

West

32

BY TAMARA LEIGH • PHOTOGRAPHY COURTESY OF SPUD AND THE ORGANIC BOX

ONLINE SHOPPING FUELS FOOD-DELIVERY REVIVAL

RISTA EWERT WAS FIRST

inspired to try a grocery delivery

service when her first child was

born. “The idea of going to the grocery

store with a baby was not appealing to

me,” she said. “So I started ordering from

SPUD.ca.

Sustainable Produce Urban Delivery

(SPUD) started delivering groceries in

Vancouver in 1997, before expanding to

Calgary in 2002 and Edmonton in 2014.

Currently, it operates in those three cities,

as well as Victoria, Los Angeles and San

Francisco. An early entrant into the online

grocery market, SPUD has gradually

expanded from delivering weekly

produce boxes to offering a selection of

local produce and grocery items.

Ewert started ordering from

SPUD.ca

while living in Vancouver, and continued

to use the service when she relocated

with her family to Edmonton. She enjoys

the convenience, and buying online

helps her stick to her grocery budget by

reducing distractions and impulse buys.

In her eight years as a customer, she has

developed confidence in the company’s

ability to select quality produce as well.

“I can trust SPUD. If I get something

and I’m not satisfied, I can call or email

them and they’ll refund me,” Ewert said.

“One of the great things about SPUD

is they tell you about the producers

they are buying from. It really helps us

choose wisely and be more conscious

about our food.”

Ewert’s story is not unique. She is

part of a growing number of Canadians

who are turning to the Internet for their

food needs, whether it is basic grocery

supplies, meal kits that can be cooked

fresh, or prepared meals from restaurants

and retailers.

It’s a market that is segmented based

on personal values as much as it is on the

value of the food itself.

For SPUD, increasing consumer

awareness and demand for local and

sustainably produced products is at the

heart of the company, and continues

to fuel its growth. It works with local

Feature

GROCERY

STORE

AT

YOUR

DOOR